Cracked Heels

Symptoms, Causes and Treatment


Cracked heels are often referred to as fissures, and are usually caused by dry skin, the symptoms are pain on weight bearing and thickening of the skin around the heel, this is called callus. Shoes that are open such as sandals and thin soled shoes can make the symptoms worse. Thick dry skin (callus) can be due to the way you walk.


  • Prolonged standing
  • Wearing open back shoes
  • Obesity
  • Medical conditions such as diabetes, underactive thyroid.
  • Dry skin conditions such as eczema and psoriasis
  • Abnormalities of gait (walking)
  • Flat feet and high arched feet


Our Professionals at FHP Group will reduce the callus using a drill/blade or by reducing down with a foot file, the foot will then treated with the appropriate emollient, and treatment plan advised.

Diabetic patients should never attempt to reduce callous and cracked heels as this may cause infection. Diabetic patients should pay attention to the footwear such as socks and shoes as these may be causing the problems. A Professional at FHP Group will be able to advise you about appropriate footwear and may advise you to wear an orthotic insert to reduce the pressure on the heel area.